CONTRACT: This contract is between the client (purchaser) and service provider (Jessica Smith, Resume Butterfly). The work to be performed is limited to the description of work on the invoice. This “Work for Hire Agreement” is made effective as soon as the PayPal, credit card or other payment instrument is initiated. In this Agreement, the party who is contracting to receive the services shall be referred to as “Client”, and the party who will be providing the services shall be referred to as “Service Provider”.


SERVICES: All services will be completed in a timely manner, subject to acts of God, equipment failure, and other circumstances, which are beyond the control of service provider. The exact delivery date is by agreement. It is the responsibility of client to notify service provider if documents are not received by the expected delivery date. Projects include preparation of an initial draft and ONE round of revisions. Client agrees to put forth effort into completing questionnaires(s) thoroughly and accurately. Client’s documents will be prepared from the data provided on the questionnaire(s). Client agrees to make reasonable efforts to be available by e-mail or telephone to answer questions during the design process if necessary, in order to expedite production and obtain pertinent information or to clarify data that appears inconsistent. Failure of client to provide availability could result in termination of agreement by service provider. Note, that extended delays in client homework completion may necessitate adjustments to project’s turnaround time as my availability/schedule may have changed.


FEES: Client acknowledges and understands that quoted fees are for all services including consultation time, production and delivery. Client documents will be created based on information provided at the time of initial consultation and information provided on any questionnaires or other submitted documents. If additional or new information is introduced after work has started, additional fees for consultation, design, or revisions may be applicable. If client fails to submit the correct information or omit information needed to create the ordered document(s) accurately, service provider is not obligated to include this information after the client documents have already been started. Refunds WILL NOT be given simply because client has changed his or her mind.


PROOFREADING RESPONSIBILITY: Final proofreading is the responsibility of the client. Client must review proof copies and request revisions (by providing specific instructions for changes in writing) within seven business days of receipt unless special arrangements are made with service provider. Any additional rounds of revision or any changes requested outside of this seven-day period are subject to additional charges.


ACCEPTANCE: Work must be approved within seven business days of the receipt of materials (after the editing and proofreading session is complete). After seven business days, all projects will be considered approved and complete, and additional work will be billed as a new project.


LIABILITY: Service provider is not liable for any inaccurate, incorrect, or misleading information in the prepared materials; the client has an opportunity to review the materials and approve the entire content prior to delivery. Service provider is not responsible for errors on client’s originals. Service provider can only accept liability limited to completion of the work client orders and based on the information client provides during consultation. Service provider will not confirm or attempt to verify information provided by client and will not be responsible for the accuracy or truthfulness of the information provided by client. Service provider is not responsible for consequential damages of any kind that client may incur from inaccurate documents.


FILES: Service provider sends files in several formats to have the best chance of having client’s computer and printer accurately display the materials created. Unfortunately, with so many different versions of hardware, software, and operating systems, it is impossible to guarantee that documents will retain all of their original intended formatting features on your equipment. Service provider cannot provide technical support on document formatting. Adobe PDF files are included to provide the greatest consistency across systems and software for the final document(s) produced. Nevertheless, even PDF files do not guarantee identical formatting or printing, nor can they be readily edited without Adobe Acrobat Professional installed.


PUBLICATION: Client gives permission for the content of documents to be published in articles, columns, books, and publications, at the discretion of service provider, and with the understanding that all identifying information (full name, address, names of employers) will be fictionalized to protect client confidentiality.


RESULTS: Service provider is not an employment agency and does not guarantee job placement, employment success or other result. Please keep in mind that individual results may vary. Clients’ successes are directly dependent upon the effort, commitment and diligence they put into their job search strategies or business plan. Outcomes and successes are affected by many external variables including market volatility, local and national economies, market saturation, and a client’s level of experience, education level, adaptability to workforce changes, skill sets, or continued motivation. Testimonials are provided to illustrate past results but do not promise that any client will achieve the same results.


PRIVACY: Your information will never be shared unless ordered by local, state, or federal officials regarding investigation.

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AGREEMENT: I (client), am ordering the work described on the invoice and agree to pay the total of the fees for the services ordered. I understand that Resume Butterfly is a creative service and fees are nonrefundable and cannot be canceled. I understand that fees are payable in full on the date order is placed and partial payments or split payments will not be accepted. I understand this is a work for hire agreement and this agreement shall terminate automatically on completion of contracted services. I further affirm that the name and personal information provided on my order are true and correct. I further declare that I have read, understand, and accept the terms and conditions.

Please contact me if you have any questions! Thanks – Jess